A : Free if near to the local warehouse, we now have warehouses in Beijing, Shanghai and Guangzhou. Charged If far from the local warehouse. Pls consult the sale representative to get details.
Q : If the equipment failed, how to feedback rapidly?
A : Just call 400-810-1998 to find your sale representative, he or she will arrange for you asap. We shouid repair the equipment or the software within 2 hours. We should detail the reponse time in the quote.
Q : Is the equipment repair free ?
Beijing
Tel:
86-10-51665797
Fax:
86-10-51665737
Shanghai
Tel:
86-21-51035882
Fax:
86-21-51028805
Guangzhou
Tel: 86-20-61138209
Fax:
86-20-61138290
A : Free if near to the local warehouse, our engineers work in the department by the warehouses in Beijing, Shanghai and Guangzhou. Charged If far from the local warehouse. We should detail the service charge rates in the quote.
Q : Our event is very important, is there on-siteservice ?
A : Yes, We also provide on-site engineer support and spare equipment in the crucial event rentals. About the charge, we should detail in the quote.
Q : We rent the laptops in a road show event. Can we rent here but return there?
A : Yes, you can. For example, we deliver the laptops to you in Beijing, then we pickup them in Shanghai.
Q : Should deposit be paid ?
A : Needed if rented by individual. But if needed by corporation, the sales representative will determine that the deposit be paid or not.
